How do I contact of99 about a gaming problem?

The easiest way to reach the of99 support team is via live chat, which is available 24 hours a day in Bengali. You can also email support@of99.cam. Your privacy is fully protected — any contact made for support purposes remains completely confidential.

🛡 of99 — Safe and Responsible

of99 Responsible Gaming — Your Protection is Our Priority

of99 believes online gaming should be enjoyable — never stressful. Use our safety tools to keep your gaming experience balanced and healthy.

Why is Responsible Gaming Important?

Online betting and casino gaming is an entertaining experience for millions of people. But without proper control, it can lead to financial and mental health problems. of99 always keeps the well-being and safety of its players in mind.

We believe responsible gaming means knowing your limits, setting a budget, and seeking help when needed. of99 provides you with the tools and support to keep your gaming experience balanced.

Always treat gaming as entertainment — not as a source of income. Set a fixed budget before each session and stay within that limit. The responsible gaming tools at of99 are here to support you.

Important Warning

If you experience any of the following signs, contact us right away:

Spending money beyond your budget
Placing more bets to chase losses
Hiding gaming from family or friends
Feeling restless or anxious when not gaming
Neglecting daily tasks and responsibilities

Our Protection Tools

The of99 platform offers several powerful tools to help you keep your gaming habits under control.

Deposit Limit

You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it will not be possible to deposit beyond that amount. This tool makes managing your budget straightforward.

Self-Exclusion

If you feel you need a break for a while, use the self-exclusion tool. Your account can be temporarily closed for a set period of time. You choose the duration yourself.

Time-Out Feature

Playing for long stretches can increase mental stress. Through the time-out feature, you can take a break from the platform for a set period — in just a few clicks.

Betting History Review

Use the betting history section to understand your gaming patterns. You can easily see how much time you have played and how much you have spent, and make informed decisions.

Permanent Account Closure

If you decide you no longer want to play, your account can be permanently closed through the support team. The process is quick and completed without any complications.

24/7 Support

The of99 support team is available 24 hours a day, 7 days a week in Bengali to help you. For any gaming-related concerns or issues, reach out via live chat.

For 21+ Only

The minimum age to register and play at of99 is 21 years. We are committed to protecting minors. The age verification process is mandatory on our platform.

Top Tips for Healthy Gaming

Set a fixed budget before you start playing and never go beyond that limit.
Always think of gaming as entertainment — not as a reliable way to make money.
Take regular breaks. Rest for a few minutes every hour and step away from the screen.
Do not place more bets trying to recover losses — this can lead to even greater losses.
Avoid gaming when you are stressed, tired, or anxious.
Refrain from gaming while under the influence of alcohol or medication.
Spend time with family and friends. Keep a balance between your social life and gaming.
Review your gaming history every week and evaluate your own habits.

Our Safety Commitment

of99 has taken specific steps to ensure a safe and fair gaming environment for players in Bangladesh. Every transaction on our platform is protected by SSL encryption.

SSL Encryption

All data is secured and encrypted.

Fair Play

Balanced and impartial gaming guaranteed.

Age Verification

Strict 21+ age limit enforced.

Secure Payments

Safe transactions via bKash, Nagad, and Rocket.

Need Help? Contact Us

If you feel that gaming problems are affecting your life, do not wait — get help now. The of99 support team is always ready to provide you with the right tools and guidance.

Your privacy is of the highest importance to us. Any contact made for support purposes remains completely confidential.

of99 Support Team

Live Chat: Talk to us directly in Bengali 24/7

Email: [email protected]

Availability: 7 days a week, 24 hours a day

Language: Full support is provided in Bengali

Am I Addicted?

Ask yourself these questions:

Is gaming causing problems in my relationship with my family?
Am I spending money beyond my budget?
Does gaming feel more important to me than work or study?
Am I placing more bets to try to recover losses?

If even one answer is "yes", contact us.

Frequently Asked Questions

After logging into your account, go to the "Account Settings" section. There, under "Responsible Gaming", you can set daily, weekly, and monthly deposit limits. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period applies before any limit can be increased.

Self-exclusion is a tool that lets you block access to your own account for a set period of time. During the exclusion period, you will not be able to log in to the platform or place bets. It cannot be cancelled before the period ends, which helps you take a genuine break.

Time-out is a short-term break — usually from a few hours to a few days. It is suitable for a temporary rest. Self-exclusion is longer-term — it can range from a few weeks to permanent, and is used in more serious situations. Both are effective ways to keep your gaming habits in check.

The minimum age to register and play at of99 is 21 years. Age verification is mandatory at the time of registration. Anyone under 21 cannot participate on this platform under any circumstances. This service is available to 21+ users only.

The easiest way to reach the of99 support team is via live chat, which is available 24 hours a day in Bengali. You can also email [email protected]. Your privacy is fully protected — any contact made for support purposes remains completely confidential.

Yes, you can permanently close your of99 account if you wish. Contact the support team via live chat or email to do so. Any pending withdrawals will be processed before the account is closed. Once permanently closed, that account can no longer be used to log in.

The minimum deposit at of99 is ৳100 (the same across all payment methods). The minimum withdrawal is ৳800. Withdrawals are generally completed within 5 to 30 minutes. Transactions can be made via bKash, Nagad, Rocket, Upay, and bank transfer.

Start Safe Gaming

Enjoy entertaining and responsible gaming at of99. Whether it's cricket betting, slots, or live casino — we are with you every step of the way.