of99 Privacy Policy

1. Introduction and Scope

of99 ("we", "us", or "the platform") is a trusted online betting and casino platform in Bangladesh. Your privacy is very important to us. This Privacy Policy ("Policy") defines what types of personal information of99 collects, how that information is used, who it may be shared with, and what measures we take to protect your data.

This policy applies to the website https://of99.cam and all related services. By using our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

2. Information We Collect

When you create an account on of99, use our services, or contact us, we may collect various types of information. This information comes from two main sources — what you provide directly, and what our systems collect automatically.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and mobile number
• Valid Bangladesh identity document details (National ID card or passport)
• Residential address
• Payment method details — bKash, Nagad, Rocket, Upay, or bank account information
• Username and password set during account creation
• Contents of communications with our support team

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Date, time, and duration of page visits
• Information obtained through cookies and similar tracking technologies
• Gaming activity logs — bet amounts, win/loss history, session duration
• Transaction history — deposit and withdrawal details

2.3 Information Received from Third Parties

In some cases we may receive information about you from payment processors, identity verification services, or fraud detection companies. This information is used solely to ensure the security of your account and to complete legitimate transactions.

3. How We Use Your Information

of99 uses your personal information only for legitimate purposes. We use your information to:

• Register and manage your account
• Verify your age and ensure responsible gaming (for users aged 21 and above only)
• Process all financial transactions including deposits and withdrawals
• Manage bonuses, promotional offers, and VIP programs
• Provide 24/7 customer support in Bengali
• Protect accounts, detect fraud, and prevent money laundering
• Improve our service quality and resolve technical issues
• Meet legal and regulatory obligations
• Inform you about relevant offers and updates with your consent

4. Data Storage and Security

Protecting your personal information is our highest priority. of99 applies industry-standard technical and organisational measures to keep your data secure.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — fully protected during data transfer
• Stored data protected using AES-256 encryption
• Firewall and anti-malware protection systems
• Regular security audits and vulnerability assessments
• Two-Factor Authentication (2FA) support

4.2 Data Retention Period

We retain your information for as long as your account is active and as long as it is needed to provide our services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. Once that period has passed, the information is securely deleted or anonymised.

4.3 Response to a Security Breach

If a security breach occurs and there is a risk that your information has been compromised, we will notify you by email as quickly as possible and take the necessary protective measures.

5. Sharing Information with Third Parties

of99 may share your personal information with third parties on a limited basis in specific circumstances. However, we never sell your information for commercial purposes.

5.1 Approved Cases for Sharing Information

• Payment processors: to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners
• Identity verification services: to complete the KYC (Know Your Customer) process
• Fraud detection services: to prevent suspicious activity
• Game providers: to ensure a quality gaming experience with providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft
• Legal authorities: to meet legal obligations or comply with court orders

5.2 Third-Party Responsibilities

All of our third-party partners are contractually obligated to protect the confidentiality of your information. They may only use the information for the specified purpose and may not use it for their own needs.

6. Cookies and Tracking Technologies

of99 uses cookies and similar technologies to improve your browsing experience, ensure site functionality, and analyse usage patterns.

6.1 Types of Cookies

• Essential cookies: required for core site functionality — login sessions, security tokens
• Functionality cookies: remember your preferences and settings
• Analytics cookies: collect site usage statistics to help improve the service

6.2 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling essential cookies may limit some site functionality. We recommend allowing cookies for a smooth online experience.

7. Your Rights

of99 respects your rights over your personal information. You may exercise the following rights:

7.1 Right of Access

You have the right to know what information we hold about you. If you send a request to our email, a copy of your information will be provided within 30 business days.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. This can generally be done through account settings or with the help of the support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete information related to legal obligations or ongoing financial transactions.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted. We will review such requests and make a decision accordingly.

7.5 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or messages from of99, you may unsubscribe at any time or let the support team know. However, necessary service-related communications will continue.

8. Payment Information Security

The highest level of security is ensured for your payment information when completing financial transactions on of99. We support transactions via bKash, Nagad, Rocket, Upay, and direct bank transfer.

• All payment gateways are secured with SSL encryption
• Full card numbers or PIN codes are not stored on our servers
• Suspicious transactions are automatically flagged and verified
• Minimum deposit amount is ৳100 and minimum withdrawal amount is ৳800
• Withdrawals are generally processed within 5 to 30 minutes

9. Minors' Privacy

of99 strictly provides services only to users aged 21 and above. We do not knowingly collect or process the information of any person under the age of 21.

Age verification is mandatory during account registration. If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and all associated information will be deleted. If a parent or guardian believes their child is using our platform, please contact [email protected] without delay.

10. Changes to the Privacy Policy

of99 may update this privacy policy from time to time. Changes may be due to the addition of new services, legal changes, or security improvements.

For any significant changes, we will send a notification to your registered email and clearly note it on the site. Continued use of the platform after changes are made will be considered as your agreement to the updated policy.

The current version of this policy will always be available at https://of99.cam/privacy-policy. The "Last Updated" date will be shown at the top of the page.

11. Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Our data protection team will respond to your request as quickly as possible.

After receiving a request to exercise any of your data rights, we generally respond within 30 business days. For complex requests this time may be extended, but we will keep you informed.